Terms and Conditions

1. Acceptance

1. By directly or indirectly accessing or making use of the services offered or made available by Easymembr, a product of Crag Studio (the “Vendor”), including without limitation the Easymembr software as a service platform, and any website, application or widget associated therewith (the “Services”), and/or by clicking the acceptance button, you signify, represent and warrant that you are older than 18 years of age and that you have, and at all times shall have, the necessary power, capacity and authority to enter into, abide by, comply with and perform your obligations under this privacy policy (this “Privacy Policy”).
2. The Vendor is committed to protecting the personal information of identifiable individuals and legal entities, disclosed or provided to the Vendor on or through the Services (the “Personal Information”), and this Privacy Policy outlines how the Vendor collects, uses and discloses such Personal Information.
3. The Vendor reserves the right to, at its sole discretion, amend this Privacy Policy at any time and without notice, the most current version of which shall always be available at https://www.easymembr.com/privacy.aspx. You acknowledge and agree that your continued use of the Services, following any amendment of this Privacy Policy, shall signify your assent to, and acceptance of, such amended terms and conditions.
4. If you do not agree to any term or condition of this Privacy Policy, or any subsequently amended term or condition thereof, you cannot use the Services.

2. Collection and Use of Personal Information

1. You expressly acknowledge, agree and consent to the collection and use of your Personal Information as specified in this Privacy Policy. The legal bases for our processing of Personal Information are primarily that the processing is necessary for providing the Services and that the processing is carried out in our legitimate interests, which are further explained below. Without limiting the generality of the foregoing, the Vendor may on occasion, in specific circumstances, ask you to consent when the Vendor intends to collect or use your Personal Information.
2. In the event that you choose to register as a user of the Services, you will be asked to create a unique username and private password (collectively, the “Access ID”) which will be used to create and activate an account through which the Vendor can make the Services available to you (the “Account”). You expressly acknowledge and agree that certain information such as your name, address, telephone number, email address, billing information, financial information, and certain additional information may be required by the Vendor to make the Services available to you, or may be disclosed by you on or through the Services.
3. We take steps designed to ensure that only those employees who need access to your Personal Information to fulfil their employment duties will have access to it. You expressly acknowledge, agree and consent to the Vendor collecting and using your Personal Information:
   1. to create and activate your Account;
   2. to respond to any request for customer service;
   3. to make the Services available to you and to other users of the Services;
   4. as necessary to allow the Vendor to provide you with access to and use of the added services, features and functionality of the Vendor’s partner organizations, as incorporated into and/or linked to the Services;
   5. to improve the quality of the Services, including without limitation, through polls, surveys and other similar feedback gathering activities conducted by the Vendor or any third-party;
   6. to assess service levels, monitor traffic patterns and gauge popularity of different features, functionalities and service options of, or related to, the Services;
   7. to create and manage your Account, and to verify access rights to the Services;
   8. to bill, or render invoices relating to, your Account, and to collect any debt owing to the Vendor, and to facilitate payments between you and other users of the Services as contemplated by the features and functionality of the Services;
   9. to communicate with you, including without limitation for the purpose of providing you with notifications, content, marketing materials, commercial electronic messages, and information about your Account and/or the Services;
   10. to install software relating to the Services, on one or more of your electronic devices;
   11. to protect against fraud or error, and to respond to claims of any violation of the Vendor’s rights or those of any third-party;
   12. to protect the rights, property or personal safety of yourself, the Vendor, the Vendor’s agents, the Vendor’s users and the public;
   13. to enforce this Privacy Policy, or any other agreement entered into between yourself and the Vendor;
   14. as required to comply with any applicable laws, or as authorized by any applicable laws; and
   15. for other purposes set out in this Privacy Policy, and for any other purpose the Vendor may disclose to you from time to time.
4. You may at any point withdraw your consent to receive the communications set out in Section 2(c)(viii). The Vendor provides an “opt-out” function within all email communications of this nature, and/or will cease communications of this nature if you inform the Vendor that you would like to “opt-out”. You however expressly acknowledge and agree that you may not “opt-out” of communications related to the Services, your Account, a bill, an invoice, or where such withdrawal of consent would frustrate the performance of a legal obligation (but the Vendor will attempt to minimize the aforementioned communications).

3. Dispute Resolution

Any dispute, controversy or claim arising out of or relating to the Terms of Service, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996. The place of arbitration shall be Hyderabad, India, and the language of arbitration shall be English. Subject to the foregoing, the courts located in Hyderabad, India shall have exclusive jurisdiction over all matters arising out of or in connection with these Terms of Service.

9. Refund Exceptions

Notwithstanding the general no-refund policy, the Vendor may, at its sole discretion, issue a partial or full refund in exceptional cases such as double payment, duplicate charges, or verified system outages that result in service inaccessibility for more than 72 consecutive hours.